All sales are final with very limited exceptions.

Returns are accepted only if ALL of the following conditions are met:

We do not accept returns or offer refunds for:

Change of mind
Buyer’s remorse
Incorrect address provided by the customer
Circumstances beyond our control (e.g., delivery delays, extreme weather, carrier issues)
Customer error (wrong product selected, wrong quantity ordered, etc.)
Opened or partially used products (honey is a food item)

Once a shipping label has been generated, the order is considered fully processed and cannot be canceled or returned for a refund.

Damaged shipments: Must be reported to us within 7 days of delivery with clear photos of the damaged package, labels, and product. We will evaluate on a case-by-case basis.
Lost shipments: Must be reported within 7 days past the expected delivery date. We will work with the carrier to investigate.
Stolen deliveries: These are the responsibility of the customer. We recommend requesting a secure delivery location. Stolen packages will be handled on a case-by-case basis.

All decisions regarding replacements or refunds for damaged, lost, or stolen shipments are at the sole discretion of Weeks Honey Farm.

For questions about this policy, please contact us at 1-800-898-8846 or hello@weekshoneyfarm.com (Monday–Friday, 9 AM – 5 PM EST).

By completing your purchase, you acknowledge and agree to the terms outlined in this Returns & Shipping Policy.

Returns & Refunds Policy | Weeks Honey farm